About Us

a smiling member of the Northwinds leadership team
PROVEN HVAC AND PLUMBING PARTNER
Achieve Growth and Success with an Ally in the Industry

Northwinds was created by combining the excellence and expertise of HVAC industry leaders, bringing together a family of locally focused brands unified by the shared mission of delivering unparalleled service throughout their communities.

At Northwinds, we help local HVAC take the next step in their journey. By becoming a part of the Northwinds family, you join successful brands like Isaac Heating & Air Conditioning and Wade Heating & Cooling, gaining access to industry leading operations and sales support, training via Isaac University, as well as HR & Accounting support.

When local HVAC and plumbing business owners are ready to transition to the next level, we provide you fair value for your business, champion your people, and preserve the brand you worked so hard to make a success.

YOU'RE IN GOOD HANDS WITH
The Leadership Team
Harry Carpenter, CEO
Harry Carpenter
Chief Executive Officer
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Harry Carpenter, CEO
Harry Carpenter
Chief Executive Officer
  • Chief Executive Officer.
  • 30+ years in Services Industry.
  • ARAMARK Corp: President & COO   2011 – 2015.
  • Temple University (BBA) / Saint Joseph’s University. (MBA).
Ray Isaac, Executive Vice President
Ray Isaac
Executive Vice President, Industry Relations
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Ray Isaac, Executive Vice President
Ray Isaac
Executive Vice President, Industry Relations
  • Executive Vice President Industry Relations.
  • 42 Years Industry Experience.
  • 26 Years as Leader of Isaac Heating and Air Conditioning.
  • BS Management St. John Fisher University.
  • 2008 National Chairman ACCA.
  • 2008 – 2011 Chairman of NATE.
Betsy Verschage
, Chief Human Resources Officer
Betsy Verschage
Chief Human Resources Officer
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Betsy Verschage
, Chief Human Resources Officer
Betsy Verschage
Chief Human Resources Officer
  • Chief Human Resources Officer.
  • 30+ years in human resources.
  • Family-owned and Fortune 500 business experience.
  • Master of Science in HR, SPHR Professional Certification.
Josh Kozel
, Vice President
Josh Kozel
Senior Vice President, Corporate Development
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Josh Kozel
, Vice President
Josh Kozel
Senior Vice President, Corporate Development
  • VP, Corporate Development.
  • 10+ years in M&A.
  • Basin Holdings & Nomura Securities.
  • Yale University (BA).
Mark Wright, Chief Financial Officer
Mark Wright
Chief Financial Officer
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Mark Wright, Chief Financial Officer
Mark Wright
Chief Financial Officer
  • Chief Financial Officer.
  • 25+ years in facility and professional services industries.
  • Widener U. / Penn State U. (MBA).
  • Certified Public Accountant.
Jeremy Noll
, Vice President
Jeremy Noll
Senior Vice President, Operations & Integrations
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Jeremy Noll
, Vice President
Jeremy Noll
Senior Vice President, Operations & Integrations
  • VP of Operations & Integrations.
  • 20+ Years in HVAC Services Industry.
  • 15 Year Member Vistage International.
Wesley Marchand
, Senior Vice President
Wesley Marchand
Senior Vice President, Commercial Services
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Wesley Marchand
, Senior Vice President
Wesley Marchand
Senior Vice President, Commercial Services
  • Senior Vice President of Commercial Services.
  • 20+ years at Isaac Heating & Air Conditioning.
  • 4+ years as a Rochester Rotary member.
  • BS Mechanical Engineering / University at Buffalo.
Domenic DeLeo
, Senior Vice President
Domenic DeLeo
Senior Vice President, Residential Services
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Domenic DeLeo
, Senior Vice President
Domenic DeLeo
Senior Vice President, Residential Services
  • Senior Vice President Residential Services.
  • 26+ Years in the Residential HVAC Industry.
  • NATE & BPI Certified.
  • BPCA Board Member & NY State Policy Group.
Phil Sandler
Chief Marketing Officer
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Phil Sandler
Chief Marketing Officer
  • Chief Marketing Officer
  • 30+ Years Agency and In-House Marketing Leadership
  • Deep Digital and Traditional Marketing Experience
  • Cornell University (BS – Economics) / NYU (SPS – Direct Marketing)
Partners
Robert Zagame Jr. All-Temp Systems Mechanical
Robert Zagame Jr.
Partner | All-Temp Systems Mechanical
Steve Woodring Wade Heating & Cooling
Steve Woodring
Partner | Wade Heating & Cooling
Steve Widhalm Thermal and Santa Fe
Steve Widhalm
Partner | Thermal Heating, Air & Plumbing
Scott Ambrosio Rebmann
Scott Ambrosio
Partner | Rebmann Plumbing, Heating & Air Conditioning
Dave Straub Nerthling's
Dave Straub
Partner | Nerthling's Heating & Air Conditioning
Jason Ball Arctic Bear
Jason Ball
Partner | Arctic Bear Plumbing, Heating & Air
Andy Prestigiacomo AP Plumbing
Andy Prestigiacomo
Partner | AP Plumbing
Mike Ward
Partner | LePrevost Plumbing Heating & Cooling
Karen DiSanto WF Hann Cleveland Ohio
Karen DiSanto
Partner | W.F. Hann & Sons
Donny Thomas
Partner | Tyler Heating, Air Conditioning & Refrigeration
Christopher Bailey
Partner | Bailey Plumbing & Heating
Amber Nagle
Partner | B&L Ott Heating & Air Conditioning
Joe Cornetta
Partner | Cornetta Bros
Todd Horn
Partner | Horn Plumbing & Heating
Articles and Media
Latest News
Northwinds Services Group Announces the Addition of Horn Plumbing & Heating
April 28, 2025
Northwinds Services Group Announces the Addition of Horn Plumbing & Heating

Rochester, NY – Northwinds Services Group is proud to announce the acquisition of Horn Plumbing & Heating. “We chose to partner with Northwinds because of their integration approach, strong culture, and commitment to customer service and training” says Horn co-founder Scott Horn. “Our team is looking forward to benefiting from the shared services and in-house...

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Northwinds Services Group Announces the Addition of Cornetta Bros
December 12, 2024
Northwinds Services Group Announces the Addition of Cornetta Bros

Rochester, NY – Northwinds Services Group is proud to announce the acquisition of Cornetta Bros. “We are thrilled to partner with Northwinds Services Group. We are confident that Northwinds is the right partner to both preserve our 80-year-old legacy and provide us with the resources to support future growth. Their highly collaborative and constructive approach...

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Northwinds Services Group Announces the Addition of B&L Ott Heating & Air Conditioning
December 5, 2024
Northwinds Services Group Announces the Addition of B&L Ott Heating & Air Conditioning

Rochester, NY – Northwinds Services Group is proud to announce the acquisition of B&L Ott Heating & Air Conditioning, LLC. “B&L Ott will greatly benefit from Northwinds’ shared service offering and its growing network of like-minded operators. Northwinds’ emphasis on investing in its partner companies and providing them with world-class training resources will both help...

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