About Us

a smiling member of the Northwinds leadership team
PROVEN HVAC AND PLUMBING PARTNER
Achieve Growth and Success with an Ally in the Industry

Northwinds was created by combining the excellence and expertise of HVAC industry leaders, bringing together a family of locally focused brands unified by the shared mission of delivering unparalleled service throughout their communities.

At Northwinds, we help local HVAC take the next step in their journey. By becoming a part of the Northwinds family, you join successful brands like Isaac Heating & Air Conditioning and Wade Heating & Cooling, gaining access to industry leading operations and sales support, training via Isaac University, as well as HR & Accounting support.

When local HVAC and plumbing business owners are ready to transition to the next level, we provide you fair value for your business, champion your people, and preserve the brand you worked so hard to make a success.

YOU'RE IN GOOD HANDS WITH
The Leadership Team
Harry Carpenter, CEO
Harry Carpenter
Chief Executive Officer
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Harry Carpenter, CEO
Harry Carpenter
Chief Executive Officer
  • Chief Executive Officer.
  • 30+ years in Services Industry.
  • ARAMARK Corp: President & COO   2011 – 2015.
  • Temple University (BBA) / Saint Joseph’s University. (MBA).
Ray Isaac, Executive Vice President
Ray Isaac
Executive Vice President, Industry Relations
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Ray Isaac, Executive Vice President
Ray Isaac
Executive Vice President, Industry Relations
  • Executive Vice President Industry Relations.
  • 42 Years Industry Experience.
  • 26 Years as Leader of Isaac Heating and Air Conditioning.
  • BS Management St. John Fisher University.
  • 2008 National Chairman ACCA.
  • 2008 – 2011 Chairman of NATE.
Josh Kozel
, Vice President
Josh Kozel
Senior Vice President, Corporate Development
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Josh Kozel
, Vice President
Josh Kozel
Senior Vice President, Corporate Development
  • VP, Corporate Development.
  • 10+ years in M&A.
  • Basin Holdings & Nomura Securities.
  • Yale University (BA).
Mark Wright, Chief Financial Officer
Mark Wright
Chief Financial Officer
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Mark Wright, Chief Financial Officer
Mark Wright
Chief Financial Officer
  • Chief Financial Officer.
  • 25+ years in facility and professional services industries.
  • Widener U. / Penn State U. (MBA).
  • Certified Public Accountant.
Jeremy Noll
, Vice President
Jeremy Noll
Senior Vice President, Operations & Integrations
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Jeremy Noll
, Vice President
Jeremy Noll
Senior Vice President, Operations & Integrations
  • VP of Operations & Integrations.
  • 20+ Years in HVAC Services Industry.
  • 15 Year Member Vistage International.
Wesley Marchand
, Senior Vice President
Wesley Marchand
Senior Vice President, Commercial Services
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Wesley Marchand
, Senior Vice President
Wesley Marchand
Senior Vice President, Commercial Services
  • Senior Vice President of Commercial Services.
  • 20+ years at Isaac Heating & Air Conditioning.
  • 4+ years as a Rochester Rotary member.
  • BS Mechanical Engineering / University at Buffalo.
Domenic DeLeo
, Senior Vice President
Domenic DeLeo
Senior Vice President, Residential Services
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Domenic DeLeo
, Senior Vice President
Domenic DeLeo
Senior Vice President, Residential Services
  • Senior Vice President Residential Services.
  • 26+ Years in the Residential HVAC Industry.
  • NATE & BPI Certified.
  • BPCA Board Member & NY State Policy Group.
Phil Sandler
Chief Marketing Officer
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Phil Sandler
Chief Marketing Officer
  • Chief Marketing Officer
  • 30+ Years Agency and In-House Marketing Leadership
  • Deep Digital and Traditional Marketing Experience
  • Cornell University (BS – Economics) / NYU (SPS – Direct Marketing)
Partners
Robert Zagame Jr. All-Temp Systems Mechanical
Robert Zagame Jr.
Partner | All-Temp Systems Mechanical
Steve Woodring Wade Heating & Cooling
Steve Woodring
Partner | Wade Heating & Cooling
Steve Widhalm Thermal and Santa Fe
Steve Widhalm
Partner | Thermal Heating, Air & Plumbing
Scott Ambrosio Rebmann
Scott Ambrosio
Partner | Rebmann Plumbing, Heating & Air Conditioning
Dave Straub Nerthling's
Dave Straub
Partner | Nerthling's Heating & Air Conditioning
Jason Ball Arctic Bear
Jason Ball
Partner | Arctic Bear Plumbing, Heating & Air
Andy Prestigiacomo AP Plumbing
Andy Prestigiacomo
Partner | AP Plumbing
Karen DiSanto WF Hann Cleveland Ohio
Karen DiSanto
Partner | W.F. Hann & Sons
Donny Thomas
Partner | Tyler Heating, Air Conditioning & Refrigeration
Christopher Bailey
Partner | Bailey Plumbing & Heating
Amber Nagle
Partner | B&L Ott Heating & Air Conditioning
Joe Cornetta
Partner | Cornetta Bros
Todd Horn
Partner | Horn Plumbing & Heating
Ryan Payne
Partner | McAllister Plumbing & Heating
Dennis Hartmann
Partner | Lifeline Plumbing, Heating & Cooling
Rob Gerard
Partner | Suburban Services Group
Kevin Traut
Partner | ITEC Training & Education Center
Steve Schmidt
Partner | Frederick Air
Debbie Smith
Partner | Richard's Heating & Air Conditioning
Tim LePrevost Jr.
Partner | LePrevost Plumbing Heating & Cooling
Articles and Media
Latest News
Northwinds Services Group Announces the Addition of Richard’s Heating & Air Conditioning
September 16, 2025
Northwinds Services Group Announces the Addition of Richard’s Heating & Air Conditioning

Rochester, NY – Northwinds Services Group is proud to announce the acquisition of Richard’s Heating & Air Conditioning. “As a family-owned business, selecting the right partner was about more than just operational capabilities — it was about shared values,” said Debbie Smith, President of Richard’s. “Northwinds not only brings the expertise and resources to support...

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Northwinds Services Group Announces the Addition of Frederick Air
September 2, 2025
Northwinds Services Group Announces the Addition of Frederick Air

Rochester, NY – Northwinds Services Group is proud to announce the acquisition of Frederick Air. “After dedicating the past 33 years to building Frederick Air into the business it is today, identifying the right long-term partner was of the utmost importance,” said Steve Schmidt, Founder and President of Frederick Air. “This company has always been...

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Northwinds Services Group Announces the Addition of Suburban Services Group
August 15, 2025
Northwinds Services Group Announces the Addition of Suburban Services Group

Rochester, NY – Northwinds Services Group is proud to announce the acquisition of Suburban Services Group. “Partnering with Northwinds represents a strategic and exciting step forward for Suburban Services Group,” said Craig MacDonald, former owner. “Northwinds brings a proven platform of shared services, operational expertise, and investment in people that will empower us to scale...

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